Topic: Gaining Customer Loyalty Through Support
Dat Hoang is an active member and organizer of the Saigon WordPress meetup group and an employee of OnTheGoSystems, the company behind WPML, Toolset, and ICanLocalize. Dat has a passion for both technology and marketing, and his involvement with WordPress runs deep.
In his talk Dat will share information on how to gain customer support and love, and how WPML support improves its core product. He’ll share useful information about what goes into supporting an international, multilingual plugin like WPML and give you tips and tricks to gain customer loyalty for your own WordPress product.